Marketing & Communications Manager

What We Offer You:

  • Health Insurance: 85% company-paid for employee portion
  • Dental & Vision Coverage
  • 401k Match: 50% up to 6%
  • Retention Bonus: Up to $1,750 in your first year - plus annual tenure bonuses!
  • Generous PTO:
  • 11 Paid Holidays
  • Monthly vacation & sick leave accrual
  • One Floating Holiday every year
  • Career Growth: Access to our Aspiring Leaders Program
  • A supportive, mission-driven culture that values you

SUMMARY

The Marketing & Communications Manager is responsible for supporting the marketing and communication needs of Starting Point Behavioral Healthcare, with a special focus on advancing the efforts of the Outreach Department. This role emphasizes storytelling, visibility, and engagement to strengthen SPBH's presence in the community. Working under the direction of the Director of Outreach & Education, the Marketing & Communications Manager creates and manages content, designs materials, and maintains communication platforms that highlight the agency's services and impact.

As a key member of the Outreach team, the Marketing & Communications Manager will always present a professional image, act ethically, contribute to a positive work environment, and adhere to all company policies and procedures.

QUALIFICATIONS

To perform this role successfully, an individual must demonstrate skills in writing, design, and communication management. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor's degree in marketing, communications, public relations, journalism, or a related field.

2-3 years of professional experience in marketing or communications.

 Strong writing, editing, and storytelling skills.

Experience with social media management, graphic design tools, and website CMS (Wix).

Ability to work collaboratively with staff, leadership, and community partners.

Successful completion of background and DFWP screenings.

TECHNICAL SKILLS

 Office 365

CMS (Wix)

CRM (Constant Contact)

Graphic Design software's

Event Management Software

Social Media Platforms (Facebook, Instagram, X, YouTube, LinkedIn, etc.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Marketing & Communications Manager will:

  • Develop and manage social media content to promote agency programs and community engagement.
  • Write and distribute press releases and external newsletters.
  • Design and produce graphic and print collateral such as flyers, brochures, and the Annual Report.
  •  Write and publish Stories of Healing, highlighting client and community impact.
  • Maintain and update the Starting Point website with timely and accurate information.
  • Plan, coordinate, and manage advertising campaigns across print, media, and digital platforms, ensuring consistent branding, strategic placement, and alignment with agency goals.
  • Collaborate with the Outreach Department to ensure marketing strategies align with outreach goals.
  •  Support the development and consistency of SPBH's brand voice and visual identity.
  • Track performance of marketing activities and suggest improvements.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions. The employee may be required to perform some duties in the community where the clients are living, employed, or attending school/training.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.