QUALIFICATIONS:

The FACT IL Case Specialist needs to be able to make sound decisions independently on a daily basis, including but not limited to recognizing emergencies and life-threatening situations and responding appropriately.

Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including families, caregivers, community service providers, supervisory staff and other department professionals

OTHER QUALIFICATIONS:

Successful completion of Background, MVR and DFWP Screenings.

Each FACT IL team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness.

SUMMARY

The FACT IL Program is a multi-disciplinary, clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to adult persons with severe and persistent mental illness promoting recovery, empowerment, self-determination and decision-making for each FACT IL participant.

Monday through Friday (rotating on-call for after hours, weekends, and holidays)

EDUCATION/EXPERIENCE

• Bachelor's degree in a behavioral science field, with preference for individuals who have completed a Targeted Case Management Certification (TCM). Individual will also be expected to become peer certified within 1 year of hire

• Previous experience working with adults with severe and persistent mental illness (i.e. schizophrenia, bipolar disorder, borderline personality disorder) is required

• Each FACT IL team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork and system entries meet internal and external guidelines for content, accuracy and timeliness

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Working knowledge of Microsoft Office Programs, email, and the use of the internet is required

• With the client, translate assessment outcomes into functional domains, prioritize needs under each domain into immediate, short-term, and long-term categories, and identify appropriate case management interventions

• Conducts mental health status assessments and may assist with biopsychosocial assessments as needed

• Involve meaningful collateral sources/others in initial and on-going case management service planning as appropriate and required.

• Use ongoing assessment and collaboration with the client and meaningful collateral sources/others to review and update the case management plan to reflect emerging needs and maintain relevance.

• Develop professional networks in order to identify and maintain information about available community resources to meet client needs

• Make formal and informal referrals to service providers identified in the case management plan

• Provides treatment, rehabilitation, and support services in accordance with DCF Guidance 36 Linking, Advocating, Transitioning, & Recovery Support (LATRS) Florida Assertive Community Treatment (FACT), Tier 2

• Assures the accuracy, completeness and confidentiality of clinical records

• Advocates for individuals served by the program to ensure acquisition of necessary social services to include activities of daily living, including medical, dental, legal, housing, and entitlements and monitors and evaluates the effectiveness of the service and the person's satisfaction

• Provides coordination and linkage to community-based services to improve stability using the social determinants of health

• Provides assistance with activities of daily living, transportation, communication, social and interpersonal relationship skills

• Provides education related to symptoms, medications, and mental health issues

• Provides service coordination for an assigned group of individuals which includes monitoring process made towards goals and objective and developing, writing, implementing, evaluating and revising the recovery plan in partnership with the individual and other providers

SUPERVISORY RESPONSIBILITIES:

There are no supervisory responsibilities for this position.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may be required to perform some duties in the community where the individual's are living, employed, or attending school/training.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

ETHICAL STANDARDS OF PROFESSION

• The ability to comply with equal employment opportunity requirements

• The ability to comply with all federal, state, and local laws at all times

• The ability to comply with a workplace of dignity and respect

• The ability to comply with HIPAA requirements for protected healthcare information

• The ability to take direction and guidance in a respectful manner from managers and supervisors

• The ability to comply with the code of conduct and ethics and to interact in a respectful, professional manner in a teamwork setting.

What We Offer You:

• Health Insurance: 85% company-paid for employee portion

• Dental & Vision Coverage

• 401k Match: 50% up to 6%

• Retention Bonus: Up to $1,750 in your first year - plus annual tenure bonuses!

• Generous PTO:

• 11 Paid Holidays

• Monthly vacation & sick leave accrual

• One Floating Holiday every year

• Career Growth: Access to our Aspiring Leaders Program

• A supportive, mission-driven culture that values you