Case Manager - Community

Make a Difference as a Community Case Manager
Location: Community-Based | Pay: $20.35/hr | Full-Time

Are you passionate about helping people overcome barriers to housing, mental health stability, and overall well-being? Join Starting Point Behavioral Healthcare, where your work truly changes lives.

We are currently seeking a Community Case Manager to support individuals experiencing homelessness and serious mental illness. You’ll be out in the community—meeting people where they are—and helping them access the services, care, and stability they deserve.

What You’ll Do:

As a Community Case Manager, you'll be an advocate, connector, and problem solver. Your responsibilities include:

  • Developing and implementing personalized service plans.
  • Coordinating and tracking services using our electronic health record system.
  • Building trust with individuals and families in their natural environments.
  • Connecting people to resources such as housing, treatment, employment, and healthcare.
  • Ensuring compliance with Medicaid, state, and agency policies.
  • Collaborating with a dedicated team to improve lives every day.

What You Bring:

  • Bachelor’s degree in Social Work, Psychology, Public Health, or a related field.
  • At least 1 year of direct experience working with adults with serious mental illness or children with serious emotional disturbances.
  • Strong communication skills and a compassionate, community-first mindset.
  • Comfort working in unstructured, non-traditional environments.
  • Must pass a Level II Background Screening, have a valid Driver’s License, and be eligible for Case Management Certification through the Florida Certification Board.

What We Offer:

  • Health, Dental & Vision Insurance (available after 60 days – we cover 85% of your premium!)
  • 401(k) Plan with Company Match – 50% match up to 6%
  • Generous PTO – 8 hours of vacation and sick time accrued monthly
  • 11 Paid Holidays + a floating holiday
  • Retention Bonus – Earn up to $1,750 your first year!
  • Career Growth – Participate in our Emerging Leaders Program and ongoing professional development.

Why Starting Point?

We’re more than a mental health agency—we’re a mission-driven team dedicated to empowering individuals and strengthening our community. You'll work with passionate professionals in a supportive, inclusive, and growth-oriented environment.

Ready to Make a Real Impact?
Apply today and help build a healthier, more hopeful future for those who need it most.