Billing & Collections Supervisor

Location: Yulee, Florida - In person
Job Type: Full-Time
Pay: $45,000 - $55,000 annually

Retention Bonus - Earn up to $1,750 in your first year on tenure!

Why You'll Love Working With Us:

Comprehensive Benefits Package (available after 60 days):

• Health, Dental & Vision Insurance - 85% employer-paid for employee

• 401(k) with 50% Match (up to 6% of salary)

• Paid Time Off - Vacation + Sick Leave + Floating Holiday

• 11 Paid Holidays

• Retention Bonuses - Earn up to $1,750 in your first year!

• Emerging Leaders Program - Develop your leadership and advance your career

Our Culture:

At Starting Point Behavioral Healthcare we're more than coworkers-we're a community dedicated to healing, hope, and lifelong recovery.

Ready to lead with purpose? Apply now and make a difference where it truly matters.

ESSENTIAL FUNCTIONS

• Supervise, mentor, and support billing staff to meet performance goals and maintain accuracy.

• Oversee all phases of the revenue cycle, including charge entry, claims submission, payment posting, denials management, and collections.

• Ensure compliance with Medicaid, Medicare, and commercial insurance billing requirements. 

• Audit billing processes regularly to identify issues, track trends, and implement process improvements.

• Resolve escalated billing and collections issues promptly and professionally.

• Collaborate with clinical and administrative teams to ensure proper documentation and coding.

• Monitor and report on key performance indicators (KPIs), such as A/R, denial rates, and cash flow.

• Provide subject-matter expertise on payer rules, contract requirements, and compliance updates.

• Support financial reporting and reconciliations during month-end close.

• Lead initiatives to streamline processes, improve collections, and reduce revenue leakage.

QUALIFICATIONS

• Associate's or Bachelor's degree in Healthcare Administration, Business, Finance, or a related field preferred. Equivalent experience will be considered.

• Experience:

• Minimum of 3-5 years of medical billing experience.

• At least 2 years in billing is strongly preferred.

• Prior supervisory or leadership experience required.

SKILLS

• Technical Skills:

• Proficiency with electronic health records (EHR) and billing systems.

• Strong understanding of behavioral healthcare billing requirements, including Medicaid/Medicare and commercial payers.

• Soft Skills:

• Excellent analytical, problem-solving, and organizational skills.

• Strong communication and interpersonal abilities.

• Ability to build and lead a collaborative, high-performing team.

KNOWLEDGE

• Commitment to confidentiality and adherence to HIPAA regulations.